RelayCare reads every referral against your own rules, surfaces what the summary hides, and turns a stack of faxes into a clear, confident admission decision.
Every referral arrives already read against your rules — clinical fit, coverage, and risk surfaced before you open the chart. Scroll through a few of the moments your team will live in.
A referral hits the queue and RelayCare reads it on arrival — clinical, financial, and risk checked before anyone opens the chart.
Forty-page discharge packet? RelayCare reads all of it and highlights the exact line it pulled each finding from — no skimming, no guesswork.
The detail that hides on page 34 — a PRN antipsychotic, an elopement note — gets surfaced, not skipped.
Payer, plan, and benefit days confirmed in seconds, so the yes you give is a yes you can bill.
Faxes, EHR messages, and portal referrals land in one place. RelayCare reads the whole packet — not just the cover sheet — and structures the clinical, financial, and risk details.
Faxed from St. Vincent · 42-page packet
Clinical, financial & risk structured on arrival
Medicare A confirmed · buried PRN surfaced
Accepted — bed assigned, family notified
RelayCare reads every page of every referral and surfaces what a quick skim misses — like a Haldol PRN buried on page 34 — in the time it takes to pour a coffee.
Each finding links to the exact highlighted line in the original chart. Verify in one click.
Needs are checked against the services your facility actually offers — never accept care you can't provide.
Payor and benefit details are confirmed before you decide, so there are no financial surprises later.
A great clinical fit still has to make financial sense. RelayCare checks the money side of every referral — coverage, authorization, and expected reimbursement — right alongside the chart.
Eligibility and benefits are read and checked before the decision — not discovered after the patient is in a bed.
RelayCare watches the authorization from submission to approval, so nothing stalls in someone's inbox.
See the expected daily rate against your reimbursement floor at a glance, so low-margin admits never slip through.
Protected health information demands more than best effort. RelayCare is designed to protect PHI at every layer — so your team can move fast without ever putting patient privacy at risk.
Designed to handle PHI with signed BAAs and the required safeguards from day one.
AES-256 encryption for data at rest and TLS 1.3 in transit.
Every referral view, note, and decision is logged and traceable.
Role-based permissions so staff only see the patient data they need.
Join post-acute teams making faster, smarter intake decisions with RelayCare. See it on your own referrals.
Built for HIPAA · BAA available
We'll run it on your own referrals.